Strategic Partnerships Manager (Germany)

ph3Strategic Partnerships Manager – Germany /h3 pThis role can be based at our Amsterdam HQ or remotely in Germany. /p h3About Fixico /h3 pFixico is a leading European technology platform transforming the way fleets manage vehicle repair and maintenance. /p pThrough Fixico One, we bring repair and maintenance together in one connected platform and marketplace, giving fleet operators greater control over costs, lead times and quality. Today, more than 250 businesses use Fixico, supported by a network of 15,000+ repair partners across Europe. /p pOur customers include leading organisations across fleet, leasing, rental, insurance and the wider automotive and mobility industry. /p pGermany is one of Fixico’s most important European markets. We have built a significant presence, with established customers and partnerships, a strong repair network and a local commercial team. At the same time, we see substantial opportunities to grow our position further. /p pWe are looking for a bStrategic Partnerships Manager – Germany /bto develop and grow some of our most important customer and partner relationships in the German market. /p pThis is a role for someone who combines strong relationship building with commercial thinking and a good understanding of technology and operations. Someone who can understand a customer’s business, make a partnership successful and continuously find ways to create more value together. /p h3The role /h3 pAs Strategic Partnerships Manager, you will be responsible for developing and growing a portfolio of Fixico’s strategic customer and partner relationships in Germany. /p pYou will report to our Head of Germany and work closely with our Business Development team as well as colleagues across Product, Operations and Customer Success. /p pYour focus is on making our partnerships successful and growing them over time. /p pThat starts with deeply understanding the customer: how their organisation works, what they are trying to achieve, where their challenges are and how Fixico can create value. /p pOur approach is highly consultative. Fixico is a scalable technology platform that can be tailored to different customer needs, workflows and use cases. You will work with customers to make sure the platform is successfully embedded in their operations, delivers the expected outcomes and continues to create opportunities to expand the partnership. /p pThat could mean expanding into additional use cases, business units or geographies, improving how Fixico is used within an organisation, or identifying new ways in which our platform and network can support the customer. /p pYou will also be an important bridge between our customers and Fixico. You will bring together the right people across Product, Operations, Customer Success and our repair network to solve challenges, improve performance and develop solutions that can scale. /p pThis goes beyond traditional account management. We are looking for someone who can develop trusted relationships at senior level, understands both the commercial and operational side of a partnership, and can turn strong customer outcomes into long-term growth. /p h3What you'll do /h3 pOwn and develop a portfolio of strategic customers and partnerships in Germany. /p pBuild trusted relationships with senior stakeholders and decision-makers across our customers. /p pDevelop a deep understanding of each customer’s business, operations, strategic priorities and objectives. /p pDevelop clear account and partnership plans together with the Head of Germany and translate them into concrete priorities and opportunities. /p pIdentify and develop opportunities to expand existing partnerships across additional use cases, business units, services or geographies. /p pLead commercial conversations around account growth and support negotiations, renewals and extensions. /p pTake an active role in the onboarding and activation of new strategic customers, ensuring a strong transition from commercial agreement to successful operation. /p pWork with customers and internal teams to ensure Fixico delivers the agreed business outcomes and continues to create measurable value. /p pMonitor performance, KPIs and commercial outcomes and proactively identify opportunities, challenges and risks. /p pBuild business cases that clearly demonstrate the commercial and operational value Fixico delivers. /p pBring together internal teams to solve challenges and continuously improve customer performance. /p pWork closely with Product and Operations to translate customer needs and market insights into scalable improvements to our platform and offering. /p pIdentify opportunities within customer relationships that could develop into broader strategic partnerships for Fixico. /p pBring relevant customer and market insights into the German commercial team and wider Fixico organisation. /p pWork closely with the Head of Germany and Business Development team to create a seamless journey from new business to successful long-term partnership. /p pRepresent Fixico in senior customer meetings and at relevant industry events and conferences. /p pRegularly spend time at our Amsterdam headquarters and be an active part of the wider Fixico team. /p h3Requirements /h3 h3What you bring /h3 p5+ years of experience in Strategic Partnerships, Key Account Management, Commercial Account Management, Business Development or a similar B2B role. /p pExperience managing and growing complex enterprise customers or strategic partnerships. /p pA strong bcommercial mindset /b, with a track record of identifying and developing growth opportunities within existing customer relationships. /p pExperience in a bconsultative technology environment /b, with the ability to understand customer operations and translate technology into clear business value. /p pStrong relationship-building skills and the ability to develop credibility and trusted relationships with senior stakeholders. /p pExperience navigating multiple stakeholders and different levels of complex enterprise organisations. /p pExperience with technology, SaaS, platforms or another technology-enabled B2B business. /p pThe ability to understand a customer’s business model, operational challenges and objectives and connect these to commercial opportunities. /p pStrong analytical skills and confidence working with performance data, KPIs and business cases. /p pExperience working cross-functionally to deliver outcomes for customers. /p pA proactive, entrepreneurial mindset and the ability to spot opportunities rather than wait for them to be presented. /p pStrong problem-solving skills and the ability to navigate complex customer situations. /p pStrong communication and negotiation skills. /p pNative-level German and fluent English. /p pBased in Germany or the Netherlands and comfortable travelling when needed. /p h3Nice to have /h3 pExperience within automotive, mobility technology, fleet management, leasing, rental or insurance. /p pAn existing network within the German automotive or mobility ecosystem. /p pExperience working directly with large fleet operators, leasing companies, rental businesses, insurers or OEMs. /p pExperience managing enterprise SaaS, marketplace or platform customers. /p pExperience expanding strategic accounts across multiple business units, use cases or geographies. /p pExperience working in an international scale-up or high-growth technology company. /p pExperience combining account development with strategic partnership management. /p pFamiliarity with repair management, claims, fleet operations or vehicle lifecycle management. /p h3Why Fixico /h3 pFixico is at an exciting stage of its growth. /p pWe have built a proven technology platform, a large European repair network and relationships with leading automotive and mobility organisations. With Fixico One, we are expanding our platform across the wider repair and maintenance landscape, creating significant opportunities with both new and existing customers. /p pGermany is an important part of that ambition. /p pFor a Strategic Partnerships Manager, that creates an interesting opportunity. You will work with established enterprise customers where there is already a strong foundation, while having significant room to deepen those relationships, expand how Fixico is used and develop partnerships that can grow over many years. /p pYou will work closely with our Head of Germany and with teams across Product, Operations and Customer Success, giving you the opportunity to directly influence both customer outcomes and how Fixico continues to develop. /p pYou will have real ownership of your customer relationships and the opportunity to see the direct impact of your work in one of Fixico’s most important European markets. /p pWe offer a competitive compensation package and benefits including: /p pDefined contribution pension with employer contribution and the option for additional voluntary savings. /p pThe possibility to lease a bike through Fixico. /p pA beautiful Amsterdam HQ overlooking the Rijksmuseum, with access to meeting spaces and a fully equipped gym. /p pFreshly prepared lunch and plenty of snacks when working from our Amsterdam office. /p pRegular team events, summer activities, Christmas celebrations and Friday drinks on our terrace. /p pWhether you are based in Germany or the Netherlands, spending time together matters to us. You will regularly work with colleagues at our Amsterdam headquarters and stay closely connected to the wider Fixico team. /p pFor any questions about the role or application process, feel free to contact our Executive Leadership Talent Partner a.i., Valerie Ducobu, at /p pBring big ideas to life in an exciting environment with many benefits, with amongst them the following: /p /p #J-18808-Ljbffr