Service Manager - Procurement

h3Service Manager Opportunity – European Space Agency – Procurement /h3 h3Overview /h3 pOctagon Professionals International is recruiting a Service Manager to lead the delivery of the European Space Agency’s Purchase Office Support Service. This is a rare opportunity to head a single, integrated procurement service operating across ESA’s major European establishments. You will set the standard for how procurement is delivered, harmonise ways of working across sites, and act as the trusted operational partner to ESA. Octagon has supported ESA and other international institutions for more than 35 years, and you will lead a team that values expertise, integrity and cultural intelligence. /p h3Role Responsibilities /h3 ul liLead overall service delivery and contract management for the Purchase Office. /li liAct as the single operational point of contact with ESA. /li liHarmonise procurement processes and procedures across all ESA establishments. /li liDevelop common working practices and drive continuous improvement. /li liCoordinate communication and collaboration between all service locations. /li liManage resources, workload and team performance across sites. /li liMonitor KPIs, report on service performance and lead quality assurance. /li liManage risks, resolve escalations and review complex procurement and contractual issues. /li liDegree in Law, Procurement, Business or an equivalent field. /li liProven legal background in procurement and contract management, as required by the Tender Conditions. /li li10+ years of procurement experience, including 5+ years in service management. /li liDemonstrated experience managing geographically dispersed teams. /li liExcellent leadership, stakeholder management and communication skills. /li liFluent, professional English (written and spoken). /li /ul h3Desireable Skills Experience /h3 ul liExperience delivering procurement within ESA or a comparable international organisation. /li liExperience harmonising processes across multiple countries or sites. /li liFamiliarity with SAP or an equivalent ERP procurement system. /li /ul h3Package /h3 ul liCompetitive salary: commensurate with skills and experience. /li liFixed-term contract aligned to the ESA Purchase Office Support Service, with strong potential for extension. /li liPrimary base at ESTEC (Noordwijk, Netherlands), with collaboration and occasional travel across ESA establishments (ESRIN, ESAC and others). /li liComprehensive benefits, plus visa and relocation support where applicable - Octagon is a recognised IND sponsor. /li liAn international, multicultural working environment and real scope for professional development. /li /ul #J-18808-Ljbffr