Internship | IT | Performance & Data Management

About us

Make a difference for customers and partners worldwide in an international, diverse environment.

At the Mercedes-Benz Customer Assistance Center (CAC) in Maastricht, you play a key role in supporting customers and partners worldwide while representing one of the world’s most respected brands. Years of experience and our strong focus on customer centricity have given us the expertise to steer and develop global Customer Contact Centers (CCC) around the world.

We belong to the Mercedes-Benz Global Customer Service & Parts division and we work closely with other departments and divisions to deliver the best customer journey possible. With an international team of over 1,000 colleagues, our mission is to provide an exceptional experience for our customers, as well as supporting retail and logistics organizations.

About the team

We are looking for a motivated Data & Technology Intern to join our IT Performance & Data Management team. In this role, you will work at the intersection of Data Engineering, Data Quality, and FinOps, contributing to the design and improvement of our data ecosystem and helping to ensure reliable, efficient, and cost-effective data & IT solutions.

What makes this internship exciting?

• Real impact: contribute to improving data reliability, transparency and cost efficiency across the organization
• Broad exposure: work across data pipelines, data quality frameworks, and cloud cost optimization (FinOps)
• End-to-end view: experience the full journey from data ingestion ? processing ? analytics ? cost management
• Collaboration: work with Data Engineers, Architects, BI Analysts and Data Steward across teams
• Innovation: be part of a growing Data & AI ecosystem within Mercedes-Benz CAC
  

  These will be your tasks and responsibilities:

  Depending on your interests and skills, you will contribute to one or more of the following areas:

  Data Engineering

  • Support the design and optimization of data pipelines and ETL processes
  • Work with modern data platforms (e.g. Databricks)
  • Help structure and prepare data for analytics and reporting
    

    Data Quality

    • Improve our data quality checks and monitoring frameworks
    • Identify, analyze, and help resolve data issues and inconsistencies
    • Contribute to improving data trust and governance practices
      

      FinOps & Data Cost Optimization

      • Analyze, monitor data platform and cloud usage costs
      • Identify opportunities to improve efficiency and cost transparency
      • Support initiatives to balance performance, scalability and cost
      • Support the Design and Development of a FinOps dashboard and reporting solution.
        

        What you will learn:

        • Hands-on experience with the full data lifecycle (ETL ? BI ? governance ? cost management)
        • Practical skills in SQL, Python and modern cloud data tools
        • How to design and implement data quality and monitoring practices in real environments
        • Exposure to FinOps principles and cloud cost optimization strategies
        • Experience working in Agile teams within a global organization

        This is what we are looking for:

        • Student in Data Engineering, Data Science & AI, Computer Science, Information Management or similar
        • Strong analytical mindset and interest in data & technology
        • Basic knowledge of SQL, Python, or data-related tools
        • Interest in data quality, cloud platforms, or cost optimization
        • Curious, proactive, and eager to learn
        • Team player with good communication skills

        Become part of the Mercedes-Benz CAC and experience the following benefits:

        • We offer you an internship in a multicultural, dynamic, and informal international working environment.
        • 4-6 months full-time internship, 40 hours per week, Monday to Friday.
        • Internship compensation, € 800,- gross per month based on 40 hours per week.
        • Starting date: August/September 2026.
        • The internship needs to be a part of your study program, graduates are not allowed to apply.
          

          Becoming... One of Us

          Is this the right position for you? Simply upload your application documents including CV and letter of motivation in English via the Apply button.

          For data protection reasons, we cannot accept applications via other channels.