Front Office Trainee - Amsterdam

Front Office Trainee - Amsterdam

ID Aparthotel Amsterdam

• Internship, 24 - 40 hour weekly
• MBO
• 0 - 1 Years of experience
• Language: EN
• Operational
• Guest Relations / Reception

FRONT OFFICE TRAINEE

Looking for a challenging internship in a rapidly growing company with a passion for hospitality and service? Our Front-Office internship might be the perfect fit for you! We're in search of a full-time Front Office intern for our ID Aparthotel location in Amsterdam.

It started with Amsterdam ID Aparthotel

It all began in Sloterdijk, when our founders adopted an office building and transformed it into our first apartment-hotel. Since then, we've hosted over 100,000 guests from more than 40 countries here. Some have called us 'home' for months, while others stay just for a weekend. We're their little corner of Amsterdam, for as long as they need us. It was at Amsterdam ID Aparthotel that we perfected our signature warm feeling. The feeling that turns guests into lifelong friends. That feeling is the basis for our company and what we aim to deliver to colleagues and guests every day, in every property.

The internship

We'd love to take you through a day in the life of a Front Office intern. Your shift begins with a handover from your colleagues, where you brainstorm creative ways to surprise this week's arriving guests. For instance, a colleague just delivered a birthday cake to a guest, and the Italian newspaper has arrived for our long-term resident; you promptly take it to their room: Grazie!

While you continue preparing for your shift in our reservation system, Mews, the first guests begin checking in. With your extensive knowledge of Amsterdam, you provide guests with precise recommendations on what to do and where to find that delightful bakery. You truly take care of our guests from A to Z. Given that our guests stay with us for extended periods, you also develop a special bond with them. You'll be working your magic in 2 shifts from 06:45 to 23:15 hrs, to make sure our guest feel welcome and at home.

Do you recognize yourself in the following?

• You're a natural host. Anticipating needs is second nature to you

• Your vibrant personality is ready to shine

• You possess excellent communication skills, both in English and Dutch

• You excel independently but also thrive as a team player

• Amsterdam is your playground, with the latest hotspots tried and tested

What’s in it for you?

In our flat organization, within an informal working atmosphere, your ideas are highly valued.

• Internship allowance of €600,- gross per month (MBO)

• Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities, to unleash your professional potential!

• Refer-a-friend bonus! Also for open trainee positions.

• Me-Time/Community Day: Enjoy a dedicated day for self-care and another day of community engagement

• OpenUp: An online platform with all sorts of resources to enhance your mental well-being both at work and at home

• Boost your Health with Padel, Personal trainer sessions, Free Gym & sauna access, sport events & workshops – We've got it all covered!

• Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at or hotels and a Friends & Family Rate, so you can share the joy with your loved ones. Besides our own locations we also offer the "Hotel Employee Rate", where you can explore the world with discount rates for other hotels

• Team drinks, events & outings to (never) forget!

Wanna create a warm feeling? Want to build the future of hospitality and apartment living?

Come and tell us your story!

We’re part of The July
The July is a premium hospitality brand that’s bringing the human touch to the way people travel. We build beautifully designed spaces in different locations around the world. The aim? For guests to completely relax, go on new adventures, and create interesting connections. In short, to stay their way.

1. Front Office Trainee

2. ID Aparthotel Amsterdam