Dutch Sales Renewal Specialist

Job Title : Dutch Sales Renewal Specialist

Job Type : Permanent Full Time (Mon-Fri)

Location : Maastricht (Hybrid model 2 days from home per week, 3 days in the office)

Salary: €30,000 – €40,000 OTE with uncapped commission + pension, healthcare & gym (one year contract with a view to extend)

You will join a global company with state-of-the-art modern offices and work with a small specialised team. This is a fantastic opportunity for a candidate that has excellent relationship, interpersonal, and negotiation skills with strong attention to detail and a high standard of client management experience.

Responsibilities include:

• Manage key accounts and provide a high level of customer care, anticipating clients’ needs by delving deep and renewing contracts.
• Develop strong internal and external relationships with customers & come up with innovative ways to continually enhance the customers’ experience.
• A track record in meeting and exceeding targets while ensuring work in a fast-paced environment.
• Participate in weekly & monthly meetings.
• Communicate with external parties through negotiation and renew agreements.
• Prepare proposals, negotiate contract renewals, and execute presentation packages with 100% accuracy.
• Navigate complex compliance requirements and operations procedures that differ with each client and jurisdiction.
• Administration and use of CRM systems.
• Ad hoc duties.

Candidate Profile

• Minimum 2 years’ experience in sales, customer service, telesales, and/or account management.
• High levels of motivation, enthusiasm, and an innovative approach.
• Excellent telephone manner is essential.
• Good team player with a flexible and cooperative attitude.
• Excellent attention to detail and written and verbal communication skills.
• Strong administration and MS Office skills.

This role is a driving force for the success of the company and demands the highest level of professionalism and customer service. If you think you have the attributes to fill this role, please forward your CV to Emily Mason or Roisin Claffey via the link attached.

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