Desktop Support Engineer

ullibrZorg ervoor dat u solliciteert met alle gevraagde informatie, zoals uiteengezet in het functieoverzicht hieronder.br/liliProvide onsite/remote technical support to end users for hardware and software issues.br/liliInstall, configure, and troubleshoot desktops, laptops, printers, and peripherals.br/liliSupport Windows OS, Microsoft Office, Outlook, and common business applications.br/liliManage user accounts, password resets, and access issues through Active Directory.br/liliTroubleshoot network connectivity issues (LAN/Wi-Fi/VPN).br/liliPerform hardware replacement, upgrades, and system imaging.br/liliSupport IT asset management and inventory updates.br/liliLog and update tickets in the ITSM tool and ensure timely resolution.br/liliCoordinate with L3 teams or vendors for advanced technical issues.br/liliProvide VIP or executive support when required.br/li /ulbrRequired Skills:brullibr/liliStrong knowledge of Windows 10/11 and Office 365.br/liliExperience with Active Directory and ticketing systems (ServiceNow, Remedy, etc.).br/liliBasic understanding of network troubleshooting.br/liliKnowledge of hardware troubleshooting and device setup. xgiwjmb br/liliGood communication and customer support skills.br/li /ulbr