Senior IT & Business Analyst

ph3About the job Senior IT Business Analyst /h3h3bRole Overview /b /h3pWe are seeking an experienced bIT Business Analyst (Freelancer) /b to act as the vital bridge between business stakeholders and IT teams.br/The consultant will play a key role in understanding, analyzing, and documenting business processes, translating them into detailed system requirements that ensure solutions are fit for purpose within bClinical Development and Cell Therapy operations /b. /ppThis hybrid freelance role requires presence in the Leiden office bat least 2 days per week (3 days preferred) /b and offers an opportunity to collaborate directly with stakeholders across Technical Operations and IT. /ph3bKey Responsibilities /b /h3h3bBusiness Analysis Requirements Management /b /h3pUnderstand, analyze, and challenge business needs, translating them into bstructured sets of requirements /bfrom business-level to functional specifications. /ppEnsure business requirements align with the overall bSystems Technology (ST) architecture and strategy /b. /ppRepresent business needs in boperational and governance meetings /b to ensure proper translation into system design and delivery. /ppCapture and translate bbusiness processes (BPMN) /b into clear system requirements using bJIRA /b for documentation and traceability. /ppEnsure all requirements comply with bGxP, GDPR, and CSV policies /b as applicable. /ph3bSolution Design Process Optimization /b /h3pCollaborate with technical teams to btranslate business workflows into IT system functionality /b and testing plans. /ppPropose process improvements and system enhancements aligned with business strategy and compliance standards. /ppSupport bbusiness case creation, budgeting, and portfolio management /b activities for ongoing IT initiatives. /ppCreate bmockups, process diagrams, and visual flows /b to guide stakeholders toward shared understanding of solutions. /ph3bOperational Support User Engagement /b /h3pSupport bbusiness users /b through operational tasks to strengthen understanding of systems and business needs. /ppParticipate in btraining sessions /b for tools and applications developed by the ST team. /ppHelp maintain bbacklogs /b to track business requirements and ensure delivery alignment. /ppProvide bservice-oriented support /b, resolving issues proactively and efficiently. /ppWork closely with bIT, business partners, and other departments /b to ensure seamless integration of system solutions. /ppMaintain transparent cross-functional communication to support progress, risk tracking, and change management. /ppContribute to bcontinuous improvement initiatives /b, gathering feedback from users and stakeholders to enhance systems and processes. /ph3bRequired Skills Qualifications /b /h3pMasters degree in bInformation Technology, Engineering, or Biomedical Sciences /b, or equivalent experience. /ppb5-7 years /b of relevant experience in implementing and supporting IT systems. /ppExperience in bpharmaceutical or life sciences /b environments (GxP knowledge is a plus). /ppStrong banalytical, structured, and detail-oriented /b mindset. /ppHands-on experience with bJIRA /b, bBPMN modeling /b, and bbusiness process documentation /b. /ppFamiliarity with bComputer System Validation (CSV) /b and regulated environments. /ppExcellent communication skills in bEnglish (spoken and written) /b. /ppAbility to work independently and collaboratively across multiple teams. /ppProven ability to manage multiple projects simultaneously in complex environments. /ph3bIdeal Profile /b /h3pWe are looking for a bfreelancer /b, not a permanent employee a consultant who: /ppOperates bindependently with minimal supervision /b. /ppCombines a bconsultative and collaborative mindset /b with a strong delivery focus. /ppIs bstructured and analytical /b, even in dynamic or changing contexts. /ppHas a strong sense of bownership and accountability /b. /ppConsistently bdelivers high-quality results /b, going the extra mile when needed. /ppIs available to work bonsite in Leiden at least 2 days per week (preferably 3) /b. /p /p #J-18808-Ljbffr