Test Engineer II

ppBooking.com is seeking a proactive Test Engineer II to join the Customer Service Software Engineering Services (CS SES) testing team in Amsterdam. The role focuses on testing Pega customer service workflows from an agent perspective, driving risk-based testing, building deterministic test automation for APIs and backend services, and exploring AI-driven testing methodologies. Candidates need strong test design and automation experience, backend/API and front-end testing skills, and a coaching mindset. /p h3Technical (Must-have) /h3 ul liTest design /li liTest automation /li liAPI testing /li liBackend testing /li liFront-end testing /li liLow-code platforms /li liPlaywright /li liRest Assured /li liPostman /li liAI/LLM model testing /li liClaude Code /li liRisk-based testing /li liExploratory testing /li liNon-functional testing /li liObservability /li /ul h3Soft Skills /h3 ul liCoaching /li liCommunication /li liStakeholder management /li liCustomer mindset /li liEnd-user mindset /li liMentoring /li /ul h3Technical (Nice-to-have) /h3 ul liPega product architecture /li liPega workflows /li /ul h3Key Responsibilities /h3 ul liIndependently execute test design, risk-based testing, and quality practices from initial design to release within cross-functional Agile squads. /li liGuide teams to make features testable early, advocating for isolated verification, shift-left testing, and sustainable root cause analysis. /li liBuild and maintain deterministic, fast-feedback test automation for APIs and backend services using tools like Rest Assured, Playwright, or Postman. /li liTest and validate end-to-end Pega customer service workflows from an agent perspective while integrating non-functional checks (performance, accessibility, security, or resiliency). /li liExplore, implement, and test AI features and LLM models within testing workflows (e.g., using Claude Code or similar frameworks). /li liCoach and mentor less experienced test engineers on testing best practices, testability, and continuous quality improvements. /li liCollaborate closely with cross-functional squads and partner teams to communicate quality trade-offs clearly to both technical and business stakeholders. /li /ul ul liTest design /li liTest automation /li liAPI testing /li liBackend testing /li liFront-end testing /li liLow-code platforms /li liPlaywright /li liRest Assured /li liPostman /li liAI/LLM model testing /li liClaude Code /li liRisk-based testing /li liExploratory testing /li liNon-functional testing /li liObservability /li /ul /p #J-18808-Ljbffr