Assurance Tools Operations and Support Engineer for NATO...

Would you like to join the leading international intergovernmental organization?

We are looking for an Assurance Tools Operations and Support Engineer to join the Assurance Tools Section within the Assurance Solutions Branch at the NCI Agency.

This branch is responsible for the design, development, and support of tools that assure the readiness of Communications Information Systems (CIS) across the NATO Command Structure. These tools also validate interoperability with – and between – assigned national and multinational forces participating in NATO-led missions and exercises.

Responsibilities:

• Write and update installation and configuration scripts for the branch tools

• Deploy the tools developed in the Branch on different NATO networks

• Monitor and execute and coordinate 1st, 2nd and 3rd level support from customers

• Support the software in operational and highly secured environments (mainly air-gapped).

• Execute Site Reliability Engineering activities to make the tools easier to install, manage and support.

• Support the development team with configuring Azure DevOps pipelines

Essential Qualifications & Experience:

• 3+ years of experience managing, deploying and supporting .NET software systems on Windows systems.

• Ability to troubleshoot Internet Information Services (IIS) Applications running on Windows Server in a complex networking environment. Including environments not connected to the internet.

• System Administration experience on Windows Server, including Active Directory Domain Services (AD).

• Clear understanding of and experience with security concepts (access control, confidentiality, integrity, availability) on highly secured environments (HIDS, IDS, Group Policies, Antivirus policies, etc).

• Experience with authentication and authorization (OIDC, OAuth)

• Experience with Azure DevOps pipelines (YAML, build agents, deployment automation, CI/CD)

• Advanced experience with managing Windows Servers with PowerShell

• Experience in log and performance debugging.

• Experience with installing, configuring and managing Internet Information Services (IIS) Applications/web sites

• Experience with installing, configuring and managing SQL Server, including backup/restore

• Experience with configuring SSL certificates using Microsoft CA and other PKI systems.

• Understanding of DNS

• Ability to perform network troubleshooting, including firewalls.

• Ability to communicate with clarity, coherence, conciseness and engagement, both orally and in writing.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.