Customer Due Diligence Officer

About the job

The Customer Due Diligence (CDD) Officer is responsible for performing the investors’ and prospect investors’ risk assessment. The role has the responsibility of conducting CDD on complex legal structures, analyzing source of funds, performing periodic reviews and assessing whether investor risk profile meets the organization’s risk appetite.

Main responsibilities

• Gather all required existing client or prospect client documentation to build CDD files that meet Oikocredit’s CDD inflow policy standards.

• Analyze the documentation collected, using internal policy and third party information.

• After analysing the documentation collected, perform in depth CDD risk assessment and determine if a customer poses an increased risk for the organization e.g. fraud, money laundering, financial crime.

• Investigate and follow-up of any events (such as adverse media, PEP and sanctions hits) that could impact an investors’ risk profile.

• Conducting monitoring for existing clients and updating data accordingly when needed.

• Work closely with Investor Relations and Investor Support teams to ensure capital preservation.

• Have the ability to communicate with investors, addressing queries on CDD matters.

• Generates or identifies contact moments that will result on acquisition opportunities.
  

Education, skills and experience

• Bachelor’s Degree.

• Experience on CDD related EU laws, practices and regulations would be a plus.

• Fluent in English and German (mandatory requirement).

• Demonstrated expertise in Microsoft Excel, with skills exceeding basic-level usage.

Competencies

Initiative, Cooperation, Client & Service orientation, Verbal & Written Communication and Presentation, Accuracy, Stress tolerance, Analytical Skills, Problem Solving, Great attention to detail, Planning, Able to work both independently and in collaboration with other teams.

Benefits

• Impactful Work; Contribute to meaningful social and environmental change. 

• Professional Growth; you will have access to training and learning opportunities.

• Work-life balance: you will benefit from a flexible work environment where you can work from home approximately 50% of the time.

• Collaborative Environment: Work with passionate professionals dedicated to impact investing and sustainability.

How to apply

Please send your cover letter and resume in English via the apply button.

Oikocredit is an equal opportunity employer. We value diversity and are committed to creating an inclusive work environment that embraces individuals from various backgrounds.