Front Office Trainee

Company Description

Novotel Amsterdam City
We are Novotel Amsterdam City, one of the largest 4-star hotels in the Netherlands. As a strong brand, we are part of the international organization Accor. Novotel Amsterdam City has 610 rooms, approximately 1,300 m2 of meeting space, and various F&B outlets. Daily, we accommodate an average of 500+ guests and provide them with the best service they could wish for.

Would you like to work at one of the biggest 4 star hotels within the Benelux? Where you will work within an amazing and diverse team? Where you will have the possibility to be yourself and where we enable you to grow?

With this internship you will learn all about the operational and non-operational aspects of our Front Office. 

Job Description

Your day as an intern
Together with our shiftleaders you are responsible to lead the shift to go smoothly for both the team and our guests. Your eye for detail will make sure perfect service is followed so that every guest and colleague will Feel Welcome. You have many ideas which you would like to set up, so like to take responsibility to accomplish them. Lastly you understand how important leadership skills are and are willing and able to get the best out of the team.

Next to all operational responsibilities, you will also gain insight and tasks that go beyond the daily operation. Our goal is to give you a better understanding of running a department rather than solely being a part of it.

Benefits
Doing an internship at Novotel Amsterdam City means learning a lot, in practice! With our hotel we belong to the Accor Hospitality. In concrete terms, this means that we offer you the following during your internship.

• An internship allowance of € 750 ,- per month based on a 38 hours work week;
• Full reimbursement of your travel expenses;
• You will have time to work on school projects during this work week;
• Provided lunch or dinner;
• Free use of our TechnoGym Fitness;
• Free usage of our parking place;
• Complimentary stay with breakfast and dinner within our hotel to get the full experience;
• Employee discount for all Accor hotels worldwide;
• A very fun team to work in!
• An internship where you have a lot of influence on your own development!

Qualifications

Who are we looking for?

• You are available to start from September 2026;
• You are flexible in your working hours (morning or evening);
• You have your own transport or live in the vicinity of Amsterdam;
• You are presentable and have good communication and social skills;
• You are accurate, have a sense of quality, and are also capable of overseeing your work and that of your colleagues with a bird's eye view;
• Guest orientation, a sense of commerce, and stress resistance are natural to you!

Additional Information

Excited?
Are you interested in taking the next step in your career and joining our team? Apply now, and we look forward to meeting you soon! Send us your CV and Motivational Letter and we will contact you. For further questions, you can contact the HR team at Toon telefoonnummer .

See you soon!