Digital Account Manager

pbLocation: /b Amsterdam/Rotterdam, hybrid. /pbrGeïnteresseerd in deze functie? U vindt alle relevante informatie in de omschrijving hieronder.brJob PurposebrpAs a Digital Account Manager at DEPT®, you will build and nurture relationships with clients such as Gant, Inter Milan, and Just Eat Takeaway. You will act as the client‑voice inside DEPT® and ensure that the team delivers on client expectations, drives business growth and maintains high quality and commercial outcomes. /pbrWhat You’ll Dobrullibr/liliUnderstand clients’ needs and business objectives; prioritize and manage their expectations across all digital projects.br/liliDeliver flawless client service by maintaining exceptional relationships with key decision‑makers.br/liliServe as the communication link between clients and internal teams to ensure quality and client happiness.br/liliResearch and pursue opportunities for client growth.br/liliResolve issues proactively to maintain trust.br/liliPrepare regular progress and forecast reports for internal and external stakeholders.br/liliOrchestrate the organisation around the client to navigate and lead challenges and opportunities.br/li /ulbrWhat You Bringbrullibr/liliPrevious digital agency experience in a commercial, client‑facing role.br/liliSolid understanding of the digital industry and product delivery processes.br/liliKnowledge of how strategy, design, technology and data work together to deliver valuable digital experiences.br/liliStrong communication, listening and interpersonal skills across all organisational levels.br/liliAwareness of the commercial dynamics of a digital agency.br/liliAbility to connect the dots across channels and touchpoints internally and externally.br/liliStrong work ethic and a supportive, empowering, positive attitude.br/liliStaying up‑to‑date with industry news, technology trends and best practices.br/liliProficiency in written and verbal communication in Dutch and English.br/li /ulbrWe Offerbrullibr/liliFlexible hybrid working policy (2‑3 days from the office, with the option to work abroad for 13 weeks a year).br/lili24 vacation days per year plus the possibility to purchase additional days.br/liliLearning menu and special programmes to develop your skills.br/liliHealth and wellness benefits through the OpenUp platform, gym and wellness discounts, and healthy lunches.br/liliDiscount on lease bike and ease of commuting with the NS Business Card.br/liliRecognition as a certified B Corp, Great Place to Work and award winner.br/liliOpportunity to work with a diverse range of clients, both large and small.br/liliAdditional employee benefits available on request.br/li /ulbrAbout DEPT®brpDEPT® is a growth‑invention company that combines technology and marketing to help ambitious brands grow faster. /pbrDiversity, Equity InclusionbrpWe actively recruit and support a diverse workforce. xgiwjmb Whether you meet every qualification or not, we encourage you to apply – we believe you may qualify and we are happy to discuss reasonable adjustments during the recruitment process. /pbr