IT Onsite Support Engineer (FTE)-Zaltbommel

Over de functieIT Onsite Support Engineer (FTE)pLocation: Zaltbommel, Netherlands (Candidates based in or near Zaltbommel preferred)brLaat deze kans niet voorbijgaan; solliciteer snel als uw ervaring en vaardigheden overeenkomen met wat in de volgende omschrijving staat.brEmployment Type: Full-Time (FTE)brStart Date: ASAPbrLanguage Requirement: Fluent Dutch and English (Mandatory) /pAbout the RolepWe are looking for a proactive and customer-focused IT Onsite Support Engineer to join our team in Zaltbommel. You will provide hands‑on technical support to end users, ensuring IT systems, devices, and workplace technology operate efficiently. This is an excellent opportunity for an experienced IT professional who enjoys working directly with users in a fast-paced onsite environment. /pKey ResponsibilitiesullipProvide 1st and 2nd line onsite IT support for end users. /p /lilipDiagnose and resolve hardware, software, and network‑related issues. /p /lilipInstall, configure, and support desktops, laptops, printers, mobile devices, and peripherals. /p /lilipDeploy, image, and configure Windows devices. /p /lilipSupport Microsoft 365 applications, including Outlook, Teams, and Office applications. /p /lilipManage user accounts, permissions, and passwords using Active Directory or Microsoft Entra ID. /p /lilipLog, track, and resolve incidents and service requests using an ITSM/ticketing system. /p /lilipPerform hardware replacements and asset management. /p /lilipEscalate complex technical issues to appropriate support teams. /p /lilipDeliver excellent customer service while meeting SLA targets. /p /lilipDocument troubleshooting steps and maintain accurate support records. /p /li /ulRequired Skills ExperienceullipMinimum 2 years of IT support experience in a desktop or onsite support role. /p /lilipStrong knowledge of: /pullipWindows 10/11 /p /lilipMicrosoft 365 /p /lilipActive Directory / Microsoft Entra ID /p /lilipBasic networking (TCP/IP, DNS, DHCP) /p /lilipHardware troubleshooting and device deployment /p /li /ul /lilipExperience working with ticketing systems (ServiceNow, TOPdesk, Jira, or similar). /p /lilipStrong analytical and problem‑solving skills. /p /lilipExcellent communication and interpersonal skills. /p /lilipAbility to work independently and prioritize multiple tasks. /p /li /ulMandatory RequirementsullipFluent Dutch and English (spoken and written). /p /lilipMust be currently based in or willing to commute daily to Zaltbommel or the surrounding area. /p /lilipEligible to work in the Netherlands. /p /lilipAvailable to start ASAP /p /li /ulPreferred QualificationsullipITIL Foundation certification. /p /lilipMicrosoft certifications (MD-102, MS-900, AZ-900, or equivalent). /p /lilipExperience supporting enterprise IT environments. Similar onsite support roles in the region commonly involve Microsoft 365, Windows, ITIL‑based support, and hardware troubleshooting. /p /li /ulWhat We OfferullipFull‑time employment. /p /lilipOpportunity to work in a professional enterprise IT environment. /p /lilipOngoing training and professional development. /p /lilipCollaborative and supportive team culture. xgiwjmb /p /lilipCompetitive salary based on experience. /p /li /ulWat breng jij als IT Onsite Support Engineer (FTE)-ZaltbommelWat bieden wij vanuit ITproposal B.V.br